ICAEW Chartered Accountants
ICAEW Chartered Accountants

Complaints

If something has gone wrong, we want to put it right.

How to complain

Please write to Michael Pinner BA ACA at Pyramid House, 954 High Road, London N12 9RT, or email msp@elp-ca.co.uk. We will acknowledge your complaint and investigate it promptly.

If you are not satisfied

If you are not satisfied with our response, you may be able to refer the matter to the Institute of Chartered Accountants in England and Wales (ICAEW). Details are on the ICAEW website, icaew.com.